Podcast Titles

What’s your worth?

Today we live in a world where dignity has quite wrongfully been linked to material wealth. No matter how learned a man or woman may be, or how kind or truthful or trustworthy, if they are not wealthy, they are treated with disdain. Net worth has only one meaning. And...

On becoming a Consultant

Many young and old (post retirement) friends and acquaintances ask me for pointers to enter the world of Organizational Consulting & Training which I have been in since 1985. I thought it would be good to share generally what I have been advising people for...

Jack Welch, Built to last

Jack Welch passed away at the age of 84, on March 1, 2020. I decided to title my podcast ‘Built to Last’, after Collins & Porras’s book by that title which I consider to be one of the best corporate (or other) leadership books that I have ever read. Jack Welch was...

Stand, if you’re alive

Have you ever seen an eagle take a duck in flight? Or a leopard bring down a wildebeest running with his herd? Or Rafael Nadal return a serve? They all have one thing in common and that is FOCUS. You may be impressed by the fact that these three are focusing on their...

Change the language

The one who controls the language, controls the debate. Today Indian Muslims are in a peculiar situation where they are damned if they do and damned if they don’t. and interestingly it is all a product of language. ‘Secularism’, which was the refuge, not only of...

Nation and Forest Fires

The whole logic of fighting forest fires is about preventing them from starting. And if they do start, then trying to prevent them from growing. If this is not done, then once a fire grows beyond a certain size, nothing can put it out until everything that can burn...

Master or Victim

People sometimes look at the misery that surrounds us and ask, ‘Why doesn’t God do something about all the sick and dying and starving people?’ The answer is, ‘God did something already. He created you and gave you the means to feed at least one hungry person, pay for...

It’s not my fault

On April 13, 1919, the 9th Gurkhas, 54th Sikhs & 59th Sind Rifles, on the orders of Col. Dyer, fired on an unarmed, peaceful crowd gathered to celebrate Besakhi at the Jalianwala Bagh in Amritsar. As a result, 1000 people died and perhaps three times that number...

For he was a man

I started my corporate career in Guyana with the Guyana Mining Enterprise in Kwakwani, on the Rio Berbice. Kwakwani was a small mining town, hanging on the bank of the Berbice River trying not to get pushed into its deep and dark waters by an aggressively advancing...

Confusion about kindness

What is kindness? Is it accepting substandard work or is it insisting that only the best quality is acceptable? There is often a lot of confusion about this and people think that they are being kind when they say nothing to their group members, family or friends who...

Become a rock in the foundation

I want to begin by saying that today I am truly proud that my nation, India, is still a democracy and that we the people of India are people with courage and the willingness to stand up for each other. Frankly, going by our recent history and the rapid polarization of...

Mentoring is a contact sport

Mentoring is the in-thing today. There seems to be a profusion of those who want to or believe they can mentor others. The interesting thing is the name for the one who wants to be mentored. It is ‘mentee’. I tell anyone who wants to be mentored by me, ‘If you are...

Living thoughtfully – #2

There are two stages to reflection: What happened and what did I learn? ...https://yawarbaig.com/wherearetheleaders/living-thoughtfully-maximize-your-roi/

Living thoughtfully – #1

As I grow older I am aware of an ever increasing sense of urgency; a feeling that I have progressively less time left to leave behind a legacy that can be a credit to me. This sense of urgency has nothing to do with the fact that the reality of time running out is one...

Change the script

We have reached a stage in our development (if I dare to call it that) as human beings where our world seems to run on hatred, not love. I think we all know the many reasons for this and how the flames are fanned. I remind myself and you that all fire burns and the...

The Statesman within

My friend asked me a question; Where are the statesmen? Where have they all gone? For the sake of some clarity, I defined statesmen as people who were highly respected for their integrity, were highly ethical and moral and showed long-term vision for their people and...

Try

It was December 1980. I was sitting on the veranda of my house in Guyana. It was about 9.00 pm, dark, balmy evening in the tropics. As usual on most days in this season, it had rained in the day and stopped. The air was heavy with moisture but the breeze, cool. Before...

Attitude

“Can we change their attitude?” “No.” “Can they change their own attitude?” “Yes.” “So, what is our goal? To change their attitude, or to convince them that they need to change it themselves?” “That is challenging, difficult, will take sweat and tears……….do I really...

Become a villager

In 1985, when I was studying at the IIM Ahmedabad, our Professor of Organization Behaviour (OB) Area was Prof. Pulin Garg. One day he told us a very interesting story which has remained in my mind all these decades. He told us that some years earlier Ford Foundation,...

Old friend, here I come

The idea of meeting old friends after decades of having been out of touch is romantic indeed but one that is in reality fraught with danger. Old friends are a mirror in whom you see your own face and the experience is always moving, sometimes frightening. Old friends...

Three Fundamental Laws

I am going on a long journey and want to remind myself and you of the three critical lessons that I learnt from my life. I call them my Three Fundamental Laws. I hope they will help you as they helped me all my life....

Leadership is about living your values

Leadership is not playacting. It is not pretension. It is not a game. It is authenticity, integrity, putting your money and yourself where your mouth is. We learned to walk our talk and the perils of not doing so, long before we knew that there was such a term....

O! Teacher stop teaching

Our present methods of teaching which are inflicted on by far the vast majority of children the world over are the single biggest cause for killing the imagination that every child is born with and making them into square blocks which fit our own frightened,...

Eulogy or Elegy

First the words;Eulogy: a speech or piece of writing that praises someone or something highly, especially a tribute to someone who has just died. Elegy: An elegy is a sad poem, usually written to praise and express sorrow for someone who is dead. But eulogies,...

How to behave around snakes

Snakes have always had a fascination for us. We fear them, some people worship them, we hate them, and we kill them. Those who don’t do any of this and instead, appreciate them for what they are; rodent controllers, snake population controllers and just plain...

Learning how to learn

Learning and even more relearning, is a key survival skill as well as the single most important skill that any person can learn and continue to remain adept in, if he wants to be and remain successful throughout his life. I will tell you in a minute why I say that...

FIKR

Sometimes people ask me for the secret of success. We live in a world of fantasy where people want magic formulae for everything. Let me tell you the good news. It is not a secret, but it is a magic formula. Focus + Investment + Consistency. Works every time. ...Read...

Success is the biggest danger

Success seems to breed fear of failure. This is a paradox, since success should really build confidence. It does that too, but what seems to happen over the years is that we become progressively more afraid of losing what we have created and our ability to take risks...

Last of the ‘Innocents’

I am so grateful that I am one of the ‘Innocents’. And I can still recall what it was like to lie in the sand of a riverbed on a dark night, looking up at the stars and wondering if what I was seeing was still there. I didn’t even have a wristwatch because those were rare and, in any case, I was too poor to afford one. Such beautiful days. I recollect this when today, thanks to big data my words are transmitted all over the world to places that I have never been to and probably never will. I have seen both worlds. My generation is a generation that straddles times and change. We have seen more fundamental change than both our predecessors and successors and we love it.

See with ‘THEIR’ eyes

Try an experiment. Walk down a street that you usually walk down. Notice how it looks and try to remember the details. When you get to the end of the street or if it is a long street, then when you have walked a few hundred meters, turn around and look up the street you just walked down. How does it look? Does it look like it had been a few minutes ago when you walked down it? Or does it look different? This is a good way to understand how perspective is a factor of position. What you see depends on where you look at it from. The same principle holds in life.

Customer Service? Who is she?

Great customer service is about concern. It is about being genuinely concerned for the customer. It is about pride in your own operation and your own identity; wanting to be the best. It is about wanting to add value to people’s lives; about seeing value in serving. It is about being a shrewd businessperson; recognizing who pays you and ensuring that he/she is not just happy to do so but simply delighted that you are there to serve them. Great customer service is the only guarantee for survival and growth and the only insurance and hedge against bad times.

Customers don’t remember what you did. They remember how you made them feel. That is the key.

So, stand before your mirror and tell yourself, ‘I want to make a difference in someone’s life today.’

How to kill loneliness before it kills you

First, when they tell you that age in a number and that it is all in the mind, believe me, it is true. You are as old as you allow yourself to feel. This is not a pep talk. This is fact. I am 63 and I know what I am saying. It is your call. Pick a number.

Loneliness Kills

Life has now come full circle for our generation. We, who left our homes, cultures, countries and families and lived and worked in alien environments. It is now time to consider our own relevance to the next generation. Do they need us? Can we communicate with them? Do they understand us, and do we understand them? Are their any real connections between us apart from the fact that we share genes? Genes have no feelings; we do. What will happen to us when we sit in the chairs that our parents spent their last hours of life in, staring at blank walls? I realize that perhaps I am being a bit over-dramatic but better to be prepared than to be sorry. What is the solution?

Differentiate

If you asked me to tell you in one word; only one word, the secret of success, I would say, “Differentiate.” Differentiation is to stand out. Not blend in. Incidentally that is also how I define leadership. Nobody understands this better than Apple. Or Coke for that matter. And that is why these brands inspire loyalty that seems extreme and even absurd to others. But it is neither. It translates into a totally loyal customer base which is money in the bank and make Apple and Coke the most valuable brands in the world.

Leadership is a Personal Choice – Introduction

My name is Yawar Baig. Mirza Yawar Baig. My motto is, “I will not allow what is not in my control to prevent me from doing what is, in my control.’ My mission is, “Opening the world, one mind at a time.” Welcome to our channel, “Leadership is a Personal Choice.”...